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Frequently Asked Questions

What is I'm Okay?

I'm Okay is a daily well-being check-in app. Each day you confirm you're okay with a single tap. If you miss your check-in, the app alerts the family or friends you registered so they can reach out to you.

How does the daily check-in work?

Set your preferred time, and you'll receive a reminder each day. Tap the "I'm Okay" button to confirm. That's it.

What happens if I miss a check-in?

If you don't check in within your configured time window (for example, 24 hours), the app automatically sends an alert to your registered emergency contacts by push notification and SMS.

Do my emergency contacts need to install the app?

No. Emergency contacts receive an SMS text message, so they don't need the app installed. They only need a phone that can receive SMS.

Is my personal information safe?

We collect only what's needed to run the service — your name, check-in time, your emergency contacts' name and phone number, and check-in records. We do not show ads or sell your data. See our Privacy Policy for details.

Does the app cost money? Are there ads?

I'm Okay is free to use and currently shows no advertisements.

Can I change my check-in time or contacts later?

Yes. You can update your check-in time and add or remove emergency contacts anytime in the app's settings.

The app didn't send an alert. Why?

Alert delivery depends on network connectivity, your device's status, and notification permissions. Please make sure notifications are enabled and your device is connected. I'm Okay is a supplementary tool and should not be your only safety measure — in a real emergency, contact local emergency services right away.

How do I delete my account and data?

You can delete your account from the app's settings. This removes your profile, emergency contacts, and check-in history. You may also contact us at contact@leekyusung.kr.

Which languages are supported?

English, Korean, Japanese, and Chinese.

How can I contact support?

Email us at contact@leekyusung.kr and we'll be glad to help.

I'm Okay

Daily Well-being Check App

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